Terms & Conditions

DUHOMES HOLIDAY HOMES CO. L.L.C

Last updated: 13-08-2025

1. Introduction

These Terms & Conditions (“Terms”) govern the use of our website www.duhomes.ae (“Website”) and all services provided by DUHOMES HOLIDAY HOMES CO. L.L.C (“DuHomes”, “we”, “our”, or “us”).

By accessing our Website or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our Website or services.

DuHomes is a registered company in the United Arab Emirates with its principal place of business in Dubai.

2. Services

We offer short-term and long-term property management, holiday home rentals, and related services. All bookings, payments, and services are subject to availability and compliance with UAE laws and regulations.

3. Eligibility

You must be at least 18 years old to make a booking or enter into a contract with us. By using our services, you confirm that you meet this requirement.

4. Bookings & Payments

Bookings are only confirmed upon receipt of full or partial payment, as specified at the time of reservation.

All prices are in AED (United Arab Emirates Dirham) unless otherwise stated and may be subject to applicable taxes and fees.

We reserve the right to refuse or cancel bookings at our discretion, including in cases of incorrect pricing or unavailability.

Payments are processed securely via approved third-party payment providers.

5. Cancellations & Refunds

Cancellation policies vary depending on the property and will be communicated at the time of booking.

Refunds, if applicable, will be processed according to the stated cancellation terms.

No-shows or early departures are non-refundable.

6. Guest Responsibilities

Guests agree to:

Respect the property, furnishings, and neighbors.

Comply with all UAE laws and building regulations.

Avoid causing damage to the property; any damage or missing items will be charged to the guest.

Ensure that the number of guests does not exceed the booking confirmation.

7. Prohibited Activities

When using our Website or services, you must not:

Use the Website for unlawful purposes or to solicit illegal activity.

Post or transmit harmful content, including viruses or malicious code.

Copy, reproduce, or distribute our content without written permission.

Engage in fraudulent, misleading, or harmful behavior.

8. Intellectual Property

All content on our Website, including text, images, logos, and designs, is the property of DuHomes or its licensors and is protected by copyright and trademark laws. You may not use our intellectual property without prior written consent.

9. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the content, security, or privacy practices of third-party sites.

10. Liability & Indemnity

Our services are provided “as is” without warranties of any kind, except as required by law.

To the fullest extent permitted by law, DuHomes is not liable for any indirect, incidental, or consequential damages.

You agree to indemnify and hold DuHomes harmless from any claims, damages, or expenses arising from your use of our services or breach of these Terms.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our Website with the updated “Last updated” date. Continued use of our Website or services after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

For any questions about these Terms, please contact us at:

DUHOMES HOLIDAY HOMES CO. L.L.C

Dubai, United Arab Emirates

Email: info@duhomes.ae 

Phone number: +971 58 592 8194